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Orders placed through December 19th will ship in time for Christmas!

*According to the USPS website all priority orders shipped through December 20th will arrive in time for Christmas! (excludes international orders) Cozy Critter orders are currently shipping within 2-3 days, and we guarantee all orders placed through December 19th will ship out on December 20th.

      



 
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Graphics will be embroidered in the color selected on your order form.
Colors shown below are for sample purposes only.

GRAPHICS NOT AVAILABLE ON 1/2" OR 5/8" PRODUCTS

Bone Clover Crown Star

Bone will be embroidered in the same color as selected for the text unless a second embroidery color is selected. Color pictured is for sample purposes only

Clover will be embroidered in the same color as selected for the text unless a second embroidery color is selected. Color pictured is for sample purposes only

Crown will be embroidered in the same color as selected for the text unless a second embroidery color is selected. Color pictured is for sample purposes only

Star will be embroidered in the same color as selected for the text unless a second embroidery color is selected. Color pictured is for sample purposes only
Fleur Heart Paw Ribbon

Fleur will be embroidered in the same color as selected for the text unless a second embroidery color is selected. Color pictured is for sample purposes only

Heart will be embroidered in the same color as selected for the text unless a second embroidery color is selected. Color pictured is for sample purposes only

Paw will be embroidered in the same color as selected for the text unless a second embroidery color is selected. Color pictured is for sample purposes only

Ribbon will be embroidered in the same color as selected for the text unless a second embroidery color is selected. Color pictured is for sample purposes only
Duck Alligator

Alligator will be automatically
embroidered in a shade of green.

Peace Sign Anchor Football Helmet

Peace Sign will be embroidered in the same color as selected for the text unless a second embroidery color is selected.

Anchor will be embroidered in the same color as selected for the text unless a second embroidery color is selected.

Football will be automatically
embroidered in a shade of brown.


Helmet will be embroidered in the same color as the text selected for embroidery unless a second color is selected - Green pictured is for sample purposes only
Baseball Basketball Skull Witch Hat

Baseball will be automatically
embroidered in white and red

Basketball will be automatically
embroidered in a shade of orange.

Skull will be automatically embroidered in the same color as selected for the text unless a second embroidery color is selected.

Hat will be embroidered in black and the band will be embroidered the same color as the text selected for embroidery unless a second color is selected - Green pictured is for sample purposes only
Ghost Pumpkin Web Spider

Ghost will be embroidered in the same color as selected for the text unless a second embroidery color is selected.

Pumpkin will be automatically
embroidered in a shade of orange.

Web will be embroidered in the same color as selected for the text unless a second embroidery color is selected.

Spider will be embroidered in the same color as selected for the text unless a second embroidery color is selected.
Bat Candy Cane Peppermint Candy
Bat will be embroidered in the same color as selected for the text unless a second embroidery color is selected. Candy cane will be automatically
embroidered red and white unless otherwise requested.
Candy cane will be automatically
embroidered red and white unless otherwise requested
Santa Hat      
     
Santa Hat will be automatically
embroidered red and white unless otherwise requested.
 

 

You will be given the option for the placement of your graphics on the order form. Graphics may be placed before text, after text, both before and after text, in-between text, or all three. You may also select to have two graphics before and two graphics after the text. Graphics are $3.00 each. You may also select to have your graphic embroidered in a different color than the text. This is an option on the order form, simply select a second color on the order form and specify that your graphic is to be embroidered in the second color! Some of the graphics above will automatically be embroidered in a specific color (ie, the football will always be embroidered in brown and the santa hat will always be embroidered in red & white). These graphics with specific colors are indicated in the description under the graphic.

If you wish to have only a graphic embroidered, the $10.95 embroidery fee will need to be paid in addition to the $3 graphic charge. This is because the set-up time is the same for one graphic as for an entire embroidery. We apologize for this inconvenience.

If you have specific requests in regards to your embroidery, there is a section at checkout titled 'special requests' where you can indicate your preferences!

GRAPHICS NOT AVAILABLE ON 1/2" OR 5/8" WIDE PRODUCTS

 


Sample of 'bone' graphic embroidered in-between text.

 

 


Sample of 'heart' graphic embroidered after text.

 


Sample of 'anchor' graphic embroidered after text in light pink with matching light pink buckle.

 


Sample of 'ducks' embroidered before and after text in lime green on Sparkle Vinyl Hot Pink.

 


Samples of Christmas trees and Santa hats.

 


RETURNS ARE NOT PERMITTED FOR EMBROIDERED ITEMS

While The Cozy Critter is proud to have a very flexible return/exchange policy, regretfully, we cannot accept returns or exchanges on embroidered items. (Unless an error was made on our part). Please utilize the order form to accurately and thoroughly communicate your requests. There is also a section at checkout titled 'special requests' where you can communicate your preferences.

Here are some tips for purchasing the perfect embroidery:

1. Let Cozy Critter decide the thread color
If you have any doubts as to the thread color, let us choose for you! If you wish to select the thread color yourself, be sure to select a thread color that is not present in the fabric AT ALL. Even the slightest matching of thread color may result in an un-readable embroidery. There is a section at checkout titled 'special requests', if you would like to communicate multiple thread color choices. For example, if you would like Red thread, but are open to white or orange if red won't look good, this is where you could indicate your preferences.

Notes regarding metallic thread: We do offer gold, silver and copper thread as an option to our customers but we want to be clear that these options are not the most durable. If you collar will be worn daily, we do not recommend metallic thread. These thread options are best saved for special occasion collars.

2. Let Cozy Critter decide the font
Unless there is a font that you absolutely love, let us decide for you! Some names will look better with different fonts, and we can decide the best option once the embroidery is laid out. You are welcome to utilize the 'special requests' section at checkout to communicate any preferences. For example, you can let us choose the font, but then indicate that you would like something playful or thick. The busier the fabric, the thicker the font choice should be.

3. Provide an accurate neck measurement on the order form
All embroidered collars are made to fit the neck size provided with a little room to adjust it both directions. The smaller the collar, the more important the neck size becomes. Please be sure to include your pet's neck measurement, so we can ensure the collar fits properly, and the embroidery is visible. If this measurement is provided and we make an error with the sizing or layout, you may exchange your product. If this measurement is not provided, we are not responsible for sizing errors. We ask that you provide us with the exact neck measurement. If you are unable to provide this information and that section of the order form is left blank, we will send the exact size ordered. This may result in the slider sitting on top of the embroidery as pictured below.

SIZING FOR GIFTS WHEN MEASUREMENT IS UNAVAILABLE: If you are unable to obtain the dog's neck measurement we recommend the belt-style collar. Since this collar does not have a slide to adjust the size, it ensures maximum visibility for the embroidery and the best option for a good fit.

SIZING FOR GROWING DOGS: If your dog is still growing, please let us know and we will be sure to maximize the growing room on the collar. (This may mean that the slide will sit on the embroidery at first, but as the dog grows, the slide will be adjusted off the embroidery). If your dog is still growing but you do NOT want the slide to sit on the embroidery, just provide the neck measurement without indicating your puppy is growing.

You are welcome to utilize the 'special requests' section at checkout to communicate the measurement provided. The neck measurement can be taken a number of ways, just communicate clearly. Examples: "Current neck measurement is 19" when measured snugly" or " Current collar measures 15" from end to end" or "collar will be at 10" when on the dog".

 

 

*The exception to this return policy is if the collar ordered is too big, and we are able to size it down (belt-style collars cannot be sized down). If your collar is too big, we can often size it down for you. This means that we will shorten the collar you received, so the width and embroidery will remain the same. This is not always an option, but send us an email and we'll be happy to try to help!

 

 
 
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